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Frequently Asked Questions (FAQ)

Frequently Asked Questions

Find answers to questions about NPIN’s website, services, and features.

  1. I have questions for a licensed health professional about a personal condition. Can NPIN help?

    NPIN is a digital web-based platform, supported by the Centers for Disease Control and Prevention (CDC), which helps partners advance prevention and care efforts for those living with or at risk for HIV or AIDS, tuberculosis (TB), viral hepatitis, and/or sexually transmitted disease (STDs).  NPIN offers partners multiple digital media, resources, and materials to support prevention work. Our services are designed to facilitate program collaboration in sharing information, resources, published materials, research, and trends among the four diseases stated and adolescent and school health. Although NPIN maintains a searchable database of testing locations, all information is provided by the testing organization, and NPIN does not have access to any information that is not listed on the CDC NPIN website. Contact your healthcare provider or a licensed health professional for guidance and on unique symptoms you may be experiencing. For HIV, STDs, and hepatitis testing and services, find a provider using GetTested.

  2.  How can I become a member of the NPIN Community?

    The NPIN Community is an online space for those actively engaged in HIV, STDs, viral hepatitis, and TB prevention, and school health. This platform allows users to connect, share, and collaborate in a private and secure online setting. Register to begin connecting and collaborating.

  3. How do I register my organization as a service provider, including PrEP?

    As the U.S. reference and referral service for information on HIV/AIDS, viral hepatitis, STDs, and TB, NPIN collects information to maintain a national, searchable database of organizations and facilities that provide HIV/STD/TB/hepatitis testing, prevention, capacity building, treatment, care, and support services. This database powers tools, such as GetTested and the PrEP locator. To add your organization to the NPIN database, submit a registration form for consideration.

  4. Can I access data from the NPIN database to inform my research or create custom data products, such as applications and programs?

    Yes. NPIN encourages public health professionals to use the database as a resource to research services in a location of interest. If you need data for research and evaluation purposes, use the Service Provider Finder to search for information and to download your results. To request an application programming interface (API), email

  5. Where can I find coronavirus (COVID-19) information on your site?

    For CDC’s latest updates on the coronavirus (COVID-19) pandemic and testing information, visit the CDC Coronavirus (COVID-19) webpage.